Refund and Cancellation Policy
Important Information About Refunds and Cancellations
Shared Hosting Plans Refund
Purchasers of Shared Hosting Plans from AtoZserver.com are entitled to request a refund within a stipulated 30-day period from the date of the initial purchase.
VPS and Dedicated Servers
Transactions involving Virtual Private Servers (VPS) and Dedicated Servers are deemed irrevocable, constituting a final sale. Prospective clients are strongly advised to conduct thorough assessments of their requisites prior to concluding a purchase.
Bundled Domain Refunds
In instances where a domain is bundled with a product eligible for refund, reimbursement shall be effectuated post the deduction of the domain's associated costs. The domain ownership remains intact, allowing continued usage by the customer.
Refunds On Renewed Products
When a product or service, such as domain name renewals, is renewed, it is important to note that these renewals are non-refundable. This policy applies to all renewed services, including but not limited to domain names.
Cancellation Policy
Cancellation proceedings do not automatically warrant a refund. Refund requests are subject to adherence to specific terms delineated for each product or service.
Abuse and Termination
AtoZserver.com expressly reserves the prerogative to expeditiously cancel or terminate any service without prior notice or elucidation in cases of abuse, including but not limited to breaches of our terms of service, illicit activities, or actions compromising the integrity and performance of our servers.
Additional Conditions
In instances of service termination due to abuse, no refund shall be extended. Customers bear the responsibility of safeguarding their data, and AtoZserver.com shall not be held liable for any losses incurred due to terminated services. Customers are encouraged to liaise with our support team for elucidation or assistance pertaining to any concerns before initiating a cancellation request.
Termination Without Notice
AtoZserver.com maintains the unequivocal right to terminate any service without antecedent notice or elucidation, particularly in exigent circumstances necessitating immediate action to preserve the overall integrity and security of our network and services.
Refund Processing Time
Refunds, where applicable, shall be processed within a reasonable timeframe subsequent to the approval of the cancellation request. The exact processing duration may be subject to variation.
Utilization of services provided by AtoZserver.com implies the accedence of customers to the stipulations articulated within this Refund and Cancellation Policy. AtoZserver.com reserves the right to effectuate updates or amendments to this policy sans prior notification. Clients are encouraged to periodically peruse this policy for potential modifications.